High end retailer in North America - TMP Worldwide UK
Store manager checks the progress of a shipment over the phone

Case Study

High end retailer in North America

The retail industry goes through annual trends of high turnover. Particularly during the seasonal periods. But when it comes to household names like this North American client, the difficulties increase almost exponentially.

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Applications

120k

Applicants Hired

9.6k+

Spend Reduction

98%

Highlights

How our speedy recruitment drive for this high-end retailer led to essential, seasonal hires across a continent-wide organisation.

  • 1
    9,600+ essential, anniversary sale hires: across the organisation we were tasked with sourcing and processing a large number of candidates in less than six weeks.
  • 2
    Innovative budgetary allocation massively reduced the average promotional cost of hiring events by 98%.
  • 3
    367 stores across North America: As one of the largest clothing and cosmetics retailers the demographic and geographic range of potential candidates stretched from coast to coast.
Smiling employee puts an order through the till

High End Retailer Challenges

Their high-volume turnover, across the organisation, requires innovative and data-driven local and national media campaigns.

  • 1
    For this specific sale period, we needed to source 9,600+ hires, plus a strong candidate pool for future recruitment drives.
  • 2
    Paired with a fiercely competitive candidate market and a famous annual anniversary sale and the challenge starts to grow rapidly.
  • 3
    Hires needed to be made in a variety of areas: from retail to logistics to supply chain.
  • Carousel. Customers and store staff interacting cheerfully

Solution

How we collaborated

  • 1
    Our Assessment Team processed anyone unable to attend the events internally through our London office – we didn’t want anyone slipping through the net.
  • 2
    Our Project Management Team coordinated with wider recruitment teams in India and America to bring our conversations together seamlessly across three time zones.
  • 3
    Our Media Team rigorously pushed the budget to deal with the costly nature of hiring events. Working closely with Indeed.com, our strategy was to use a higher proportion of the budget over a much shorter period of time. Reducing the average promotional spend by 98%.

What we delivered

01

A super cost-effective series of hiring events. In just four days we attracted close to 120k applications

02

More than enough hires. 9.6k+ of applicants were hired for the sale period allowing the organisation to run the event smoothly. We’re confident this process will now act as a template for their future seasonal hiring strategy.

01

A super cost-effective series of hiring events. In just four days we attracted close to 120k applications

02

More than enough hires. 9.6k+ of applicants were hired for the sale period allowing the organisation to run the event smoothly. We’re confident this process will now act as a template for their future seasonal hiring strategy.

HIGH END RETAILER RESULTS

And the results came in fast…

120k applications

A super cost-effective series of hiring events. In just four days we attracted close to 120k applications

9.6k+ Hires

More than enough hires. 9.6k+ of applicants were hired for the sale period allowing the organisation to run the event smoothly.

98% Reduse spend

Working closely with Indeed.com, our strategy was to use a higher proportion of the budget over a much shorter period of time. Reducing the average promotional spend by 98%.

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